Frequently asked questions
Clear answers about ordering, payment, delivery and support.
Choose a product, add it to your cart, review the cart and complete the checkout form. Your order details will be emailed to our team.
No. The website sends an order request only. We contact you with free-delivery arrangements and bank transfer instructions before any payment is made.
Bank transfer is currently the available payment method. Credit card payment is shown as unavailable and no card information is collected on this website.
Credit card payment is currently unavailable. The checkout page does not request or store credit card information.
Yes. The checkout form sends your order by email. You can also contact us through WhatsApp, email or Facebook.
No. Submission creates an order request. A team member must confirm the product, price, delivery and payment.
Used products are described by their listed condition. Contact us on WhatsApp if you would like additional condition details or photographs before placing your order request.
Delivery area, cost and timing depend on the item and destination. We confirm these details after receiving your order request.
Yes. Message us on WhatsApp or use email, Facebook or TikTok. We can help you choose suitable equipment.
Contact us as soon as possible. Return eligibility depends on the product, its condition and the agreed sale terms. See our Returns page for more information.